Prospective clients want to know how they’ll stay connected with their 50hrs.com assistants once things get underway.

So, how will you actually communicate?

Well, the short answer is: in whichever way works best for you!

Our goal is to keep you informed without interrupting your flow. This means we can communicate with you via Slack, Microsoft Teams, WhatsApp, or even a simple shared Google Doc.

No matter your preferences, your assistants will adapt to your ideal communication rhythm.

Let’s walk through how it works in practice so you can get a sense of what to expect.

What’s The Best Way To Communicate With My Assistants?

You can communicate however you wish. Most clients choose a chat-based tool like Slack, Microsoft Teams, or WhatsApp for quick back-and-forth updates.

Here’s how it usually looks:

• We’ll create a private channel or group for you and your assistants.

• You can drop quick questions or notes there throughout the day.

• Your assistants will post daily recaps or ask for clarification when needed.

We find some clients prefer text messaging for direct communication, especially when they’re away from the desk. That works too, of course!

If you use a task management platform (like ClickUp, Asana, or Front), your assistants can join that workspace and communicate within tasks or threads.

And yes, email is still an option. We don’t recommend it as the main communication method (because we’re always aiming for “inbox zero”), but if you prefer separate inbox updates, we’ll set it up that way.

How Often Will I Hear From My Assistants?

This will depend entirely on how much you want to hear from them.

In the beginning, we’ll suggest a daily summary that usually includes a short message or list in Slack recapping completed tasks, new priorities, and anything awaiting your input.

What we’ve found is that over time, many clients shift to as-needed communication. Your assistants might only reach out when something truly requires your approval, which saves unnecessary back-and-forth.

We’ll adjust to your comfort level. Some clients want to see everything, while others only want a ping when something urgent pops up. You decide where that balance sits and we’ll work accordingly.

How Do You Handle Urgent Or Emergency Messages?

During onboarding, we’ll ask what counts as an “emergency” for you.

For example, an urgent message might be:

• A major client needs your signature or input right away.

• A personal scheduling change, like your child needing pickup.

• A high-value opportunity that just can’t wait, such as a podcast invite.

In these cases, we’ll send a direct text message or WhatsApp to your phone. This means you’ll get alerted immediately. We don’t risk sending urgent communication via other channels, as we know messages can get buried and lost in the noise.

The key is to keep your “urgent line” sacred so it’s only used when it really matters.

Can I Schedule Regular Check-Ins?

Absolutely! This is something we encourage.

We find many clients like to have a weekly 15-30 minute check-in on Zoom or Teams to review priorities and clear any roadblocks. We call these “standing meetings” and they’re optional but often helpful to have periodically.

Some clients skip meetings altogether and rely on async communication. That’s perfectly fine! If your assistants don’t need your input, they’ll keep you updated through short written summaries instead.

The goal is to create a rhythm that keeps you in the loop without adding more meetings to your calendar.

We’re all about removing things from your plate (not adding more).

How Do I Give Feedback Or Answer My Assistants’ Questions?

We use what we call the “Shared Questions” document to centralize all feedback and notes.

This is a simple Google document, and here’s how it works in three steps:

1. Your assistants drop short, specific questions that require your input.

2. You open the document once a day (or whenever suits you).

3. You answer directly in the document or record a quick voice note instead.

That’s it! There are no distractions, nor is there any need to bounce between Slack threads and emails.

For some clients, this document becomes the only place they ever interact with their inbox. This frees them from daily email clutter and keeps their minds clear.

Can I Reply To Emails With My Voice Instead Of Typing?

Yes, and many clients love this.

If you’d rather not type replies, just record a short voice message using Slack, WhatsApp, or Loom. Your assistants will transcribe it, edit for tone and clarity, and send the email on your behalf.

Again, you don’t have to come into contact with your inbox at all.

We find that this is particularly popular with professionals who think better out loud.

What If I’m Not Responding Fast Enough?

That’s totally fine, we build systems for this too.

If your assistants find they’re waiting too long on key inputs, we’ll propose a better solution, which might look like:

• Scheduling a weekly communication window in your calendar.

• Prioritizing questions they have for you by urgency.

• Tightening up the shared document so decisions move faster.

The last thing we want to do is create pressure. We’re just here to keep things moving, even when your schedule gets a little hectic.

Will I Still See Everything In My Inbox?

Only if you want to.

Naturally, some clients still like to browse their inbox for peace of mind. Others tell us, “I never want to see my inbox again.” Both are completely valid!

With the systems we set up, your assistants can handle around 80-90% of emails independently. You’ll only be looped in for the handful that need your input.

In some cases, the emails requiring your input can drop to as little as 5% once the assistants have learned your preferences.

How Do You Keep Communication Secure?

All the same privacy measures we outlined in our Security & Privacy Guide apply to communication too.

Your assistants use VPNs, encrypted platforms, and password managers for all client work. If you have specific compliance needs such as HIPAA or GDPR, we’ll adapt our communication tools to match your standards.

Stepping Away From Your Inbox Without Losing Control

From working with so many busy professionals over the years, our executive assistants have accumulated plenty of experience in smart communication.

You don’t need more messages in your day. We want to filter out the noise so you can focus on deep work and needle-moving tasks.

“Working with my assistants created a ton of breathing room.”

That’s how one of our clients described it after realizing they could take a step back from their inbox without losing control.

Once you start working with your 50hrs.com assistants, you’re going to suddenly feel like a massive weight has lifted off your shoulders.

Quick updates, no clutter, and total clarity. And it’s all built around your communication style.

If that sounds like what you’ve been missing, it’s time to take the first step.

Book a call to apply for your own 50hrs.com assistants.